The highly unprofessional Steve (the "ripper off-er") Colletti (part 7)

Colletti Motorsports: Further analysis of Steve (the "ripper off-er") Colletti's BBB statement.

"The engine was completely disassembled. When we sent the block out to a reputable machine shop, we were told that the block was so worn that the cylinders would have to be "bored out" 60 thousandths over (the maximum an engine can usually be enlarged). Of course, this also meant trying to find .060" "over" forged pistons. Because this was such an unusual requirement, they had to be made; such are not ordinarily carried in stock. 

Next he says he sent my block to be bored out. As I have said previously in another post, Millet's Automotive had already done that back in 1999. If the "reputable machine" told him this, then they aren't reputable at all or Steve (the "ripper off-er") Colletti just wanted to use the piston excuse as a way of explaining why it took him 7 months to have the engine rebuilt and installed. He probably assumed I didn't know that the block had already been bored out. This guy is just highly unprofessional and/or lacking the intelligence to figure out logistics efficiently and/or just a pure "snake."

The engine did need larger pistons, but as I have said previously, Millet's Automotive bored out the engine, got pistons, and rebuilt the entire engine in 3 weeks. If Millet's Automotive could get the pistons, why couldn't Steve (the "ripper off-er") Colletti? Well, because I am sure he has a dedicated supplier that he gets "kickbacks" and incentives from. He is more worried about getting his "cut" or family vacations from his supplier, than he is taking care of his customers.

And this next statement he said is just purely laughable. Steve (the "ripper off-er") Colletti says getting the engine bored out is "such an unusual requirement." Anyone reading this right now that is a car enthusiast is laughing as well. 

The highly unprofessional Steve (the "ripper off-er") Colletti (part 6)

Colletti Motorsports: Further analysis of Steve (the "ripper off-er") Colletti's BBB statement.

"However, it was a long road to get this 20+ year-old car to that level."

As you can see from the sentence, Steve (the "ripper off-er") Colletti calls my car 20+ years old, and says it was a long road to get to the goal. My car is old, but as I have said before, it is an extremely well taken care of car. It is in as good of condition as many newer cars on the road today. Steve (the "ripper off-er") Colletti was trying to coax readers into believing my car was old and broken down and he had such a difficult task.  I just shake my head when I read that. Steve (the "ripper off-er") Colletti is just so unprofessional and unethical, it sickens me.  The first time snow ever has touched my vehicle, since I have owned it, was in Steve (the "ripper off-er") Colletti's possession. The steel rims, I had on it at the time, had very tiny rust spots I kept at bay with regular cleaning.   Steve (the "ripper off-er") Colletti had my vehicle so long (and had it outside), that the rust spots tripled or quadrupled in size. An intelligent professional mechanic would have recognized this and took steps to prevent it or correct it, especially when you are paying top dollar for a place that claims they "treat you and your car like family." It makes a person wonder if he just sat his children outside for long periods of time without feeding them or interacting with them.

The highly unprofessional Steve (the "ripper off-er") Colletti (part 5)

Here is another lie Steve (the "ripper off-er") Colletti told the BBB.

"We ultimately achieved 340.86 HP and 405 ft-lbs of torque at the rear wheels (that is, AFTER the power has been transmitted through an automatic transmission and the remainder of the powertrain) as measured by a dynamometer. This means we achieved the goal."

This is an outright lie. Steve (the "ripper off-er") Colletti had dyno-ed my car and sent me a horsepower chart showing 285HP was the maximum they achieved. [Remember, Steve (the "ripper off-er") Colletti had assured me that he could get around 500HP. And from a previous post, I showed a quote from GM High Tech Performance magazine that 400-500 HP is not too difficult in the hands someone that knows these cars.] In an email I sent him, I told him the 285 horsepower seemed low. His reply was basically that a Grand National mechanic can tune it but he can't. This means he never should have accepted the job in the first place, and to me, it shows he was just greedy for money.

Steve (the "ripper off-er") Colletti said he had reached the horsepower goal. He used the excuse that he reached the goal at the flywheel instead of the rear wheels (which is still a lie anyway from the dyno chart). When I came to Steve (the "ripper off-er") Colletti, I told him I wanted around 500HP and he said he could do it. He knew it was Rear Wheel Horsepower that I was talking about. Everyone that is a car enthusiast knows what I am talking about as well. When we talk of horsepower ratings, it is at the rear wheel and not the flywheel. When we speak of flywheel horsepower, we will specifically state that, otherwise it is implied it is Rear Wheel Horsepower. Even cars sold today have horsepower ratings at the rear wheel and not the flywheel. Steve (the "ripper off-er") Colletti is not only unprofessional, he is unethical.

The highly unprofessional Steve (the "ripper off-er") Colletti (part 4)

The next quote from Steve (the "ripper off-er") Colletti's BBB statement:

"On November 9, 2010, the car arrives, barely running and knocking. We tell John he needs his motor rebuilt he gives his OK. He wanted us to build a "race-style" motor. This included, among other things, forged pistons, performance camshaft, biggerinjectors, and other modifications. It is very important to note that this is a V-6 engine, not a V-8."

It is also very important to note I had already talked to Steve (the "ripper off-er") Colletti before November 9, 2010, and he had told me he could successfully rebuild the engine, have it completed on time, and give me the 500HP I was wanting to get out of it. None of these promises ended up being fulfilled.

They also say, I wanted a "race-style motor." I am not sure what exactly what they mean by this, but Buick Grand Nationals are known for being fast and being daily drivers. This is one feature that makes them unique among other cars. This was not supposed to be a race car. If they did not know this, it is just more ongoing unprofessional behavior them.

Moreover, they say it is very important to know that my car was a V-6 and not a V-8, insinuating it is hard to get high horsepower out of a V-6. For them to say this just proves how unqualified they were to work on my car. Here is a quote from GM High Tech Performance Magazine: "Anybody who is familiar with these cars knows that 400-500 horsepower is not too difficult." Once again, this shows how unqualified Colletti Motorsports (the "ripper off-ers") was to work on my car. Another thing the magazine says, is that Grand Nationals will often "blow" up shortly after an unqualified and inexperienced mechanic works on them. I have not found that quote yet, but I will surely reference it when I do. Steve (the "ripper-offer") Colletti, was not able to understand the engineering behind a motor designed in the 1980's.

Yet even with this quote from GM High Tech Performance Magazine, Steve (the "ripper off-er") Colletti still continues to claim he did a good job, denies his work went bad and still continues to deny me reimbursement.   ...Extremely unprofessional...

The highly unprofessional Steve (the 'ripper off-er") Colletti (part 3)

Here is the next sentence of Steve (the "ripper off-er") Colletti's BBB statement:

"Our shop builds and races race cars, and we have been doing so for over 30 years."

You would expect that if a company would make this claim, they would be professional. This place certainly isn't.

- A professional company would honor their word and commitment to you. Colletti Motorsports did not.

- A professional company would provide quality work. Colletti Motorsports did not.

- A professional company would repair or reimburse their customer for any mistakes or damages caused to your vehicle. Colletti Motorsports did not.

The only thing I can see that Colletti Motorsports is a professional at, is taking advantage of its customers for over 30 years.

The highly unprofessional Steve (the "ripper off-er) Colletti (part 2)

Here is another quote from Steve (the "ripper off-er") Colletti's Better Business Bureau response:

"Mr. Olds was, to put it politely, a very difficult customer. He acquired an old 1987 Buick Grand National which barely ran, and wanted it made into, essentially, a race car."

Apparently, a "difficult" customer to them is one who expects the owner to keep his word and be professional. Also you would expect that if a professional company ruined your car's motor, they would pay for their mistakes. I received broken promises, unprofessional work, and no reimbursement from their work that immediately went bad upon receiving my car. This makes me a "difficult" customer.

In their BBB statement, they say I acquired an old 1987 Buick Grand National. I have owned this car since around 1998 and it is very well taken care of. The first time snow has ever touched the paint of my vehicle, since I have owned it, was in their possession. This to me, shows they never even listened or cared to what I had to say. They did not care about getting to know their customer and all they wanted was my money.

Also, I did not want a race car. Buick Grand Nationals have a reputation for being fast and daily drivers. This is what I wanted, not a race car. Had they listened to me, they would have known this. Or Steve (the "ripper off-er") Colletti just wanted to lie in his Better Business Bureau statement to make himself look better. Either way it shows his unprofessionalism and incompetence.

The highly unprofessional Steve (the "ripper off-er") Colletti

"I contact him (Kristen has by now dumped him)."

This is a direct quote from Steve (the "ripper off-er") Colletti's response in his Better Business Bureau statement. He is talking about me and my girlfriend at the time. Can you believe how unprofessional and unethical you would have to be to write something like this? Not only is it inappropriate, it is not true. I ended the relationship with her and I had to contact the police to have her stop contacting me. To me, it is just another nail in the coffin of Steve (the "ripper off-er") Colletti not checking his facts and not researching information properly, just like with my car.

To shed more light on the subject, my former girlfriend knows about the trouble I have had with Steve (the "ripper off-er") Colletti. One time, when we were still talking/texting, we were texting about how bad he was. She said "Steve just doesn't get it." I asked her if she would write a bad review about him for me and she said she would. A few days go by and she had not written the review. I asked her why. She said she did not want to get in the middle of this problem. I was upset because of how Steve (the "ripper off-er) Colletti had treated me and basically screwed me over and she knew it and was not willing to help me. I said that if she did not write this review for me, as she said she would, I did not want to speak with her anymore. She did end up writing a review, but out of revenge to me for contacting the police on her and by the request of Steve (the "ripper off-er") Colletti, she wrote a good review about this horrible shop instead of a bad review.

She later changed her review from good to neutral. This apparently upset Steve (the "ripper off-er) Colletti and he had the review removed. She has now told me she is considering writing a bad review because of Steve (the "ripper off-er) Colletti's purely unprofessional behavior.