Here is the next sentence of Steve (the "ripper off-er") Colletti's BBB statement:
"Our shop builds and races race cars, and we have been doing so for over 30 years."
You would expect that if a company would make this claim, they would be professional. This place certainly isn't.
- A professional company would honor their word and commitment to you. Colletti Motorsports did not.
- A professional company would provide quality work. Colletti Motorsports did not.
- A professional company would repair or reimburse their customer for any mistakes or damages caused to your vehicle. Colletti Motorsports did not.
The only thing I can see that Colletti Motorsports is a professional at, is taking advantage of its customers for over 30 years.
Wednesday, April 30, 2014
Tuesday, April 29, 2014
The highly unprofessional Steve (the "ripper off-er) Colletti (part 2)
Here is another quote from Steve (the "ripper off-er") Colletti's Better Business Bureau response:
"Mr. Olds was, to put it politely, a very difficult customer. He acquired an old 1987 Buick Grand National which barely ran, and wanted it made into, essentially, a race car."
Apparently, a "difficult" customer to them is one who expects the owner to keep his word and be professional. Also you would expect that if a professional company ruined your car's motor, they would pay for their mistakes. I received broken promises, unprofessional work, and no reimbursement from their work that immediately went bad upon receiving my car. This makes me a "difficult" customer.
In their BBB statement, they say I acquired an old 1987 Buick Grand National. I have owned this car since around 1998 and it is very well taken care of. The first time snow has ever touched the paint of my vehicle, since I have owned it, was in their possession. This to me, shows they never even listened or cared to what I had to say. They did not care about getting to know their customer and all they wanted was my money.
Also, I did not want a race car. Buick Grand Nationals have a reputation for being fast and daily drivers. This is what I wanted, not a race car. Had they listened to me, they would have known this. Or Steve (the "ripper off-er") Colletti just wanted to lie in his Better Business Bureau statement to make himself look better. Either way it shows his unprofessionalism and incompetence.
"Mr. Olds was, to put it politely, a very difficult customer. He acquired an old 1987 Buick Grand National which barely ran, and wanted it made into, essentially, a race car."
Apparently, a "difficult" customer to them is one who expects the owner to keep his word and be professional. Also you would expect that if a professional company ruined your car's motor, they would pay for their mistakes. I received broken promises, unprofessional work, and no reimbursement from their work that immediately went bad upon receiving my car. This makes me a "difficult" customer.
In their BBB statement, they say I acquired an old 1987 Buick Grand National. I have owned this car since around 1998 and it is very well taken care of. The first time snow has ever touched the paint of my vehicle, since I have owned it, was in their possession. This to me, shows they never even listened or cared to what I had to say. They did not care about getting to know their customer and all they wanted was my money.
Also, I did not want a race car. Buick Grand Nationals have a reputation for being fast and daily drivers. This is what I wanted, not a race car. Had they listened to me, they would have known this. Or Steve (the "ripper off-er") Colletti just wanted to lie in his Better Business Bureau statement to make himself look better. Either way it shows his unprofessionalism and incompetence.
Monday, April 28, 2014
The highly unprofessional Steve (the "ripper off-er") Colletti
"I contact him (Kristen has by now dumped him)."
This is a direct quote from Steve (the "ripper off-er") Colletti's response in his Better Business Bureau statement. He is talking about me and my girlfriend at the time. Can you believe how unprofessional and unethical you would have to be to write something like this? Not only is it inappropriate, it is not true. I ended the relationship with her and I had to contact the police to have her stop contacting me. To me, it is just another nail in the coffin of Steve (the "ripper off-er") Colletti not checking his facts and not researching information properly, just like with my car.
To shed more light on the subject, my former girlfriend knows about the trouble I have had with Steve (the "ripper off-er") Colletti. One time, when we were still talking/texting, we were texting about how bad he was. She said "Steve just doesn't get it." I asked her if she would write a bad review about him for me and she said she would. A few days go by and she had not written the review. I asked her why. She said she did not want to get in the middle of this problem. I was upset because of how Steve (the "ripper off-er) Colletti had treated me and basically screwed me over and she knew it and was not willing to help me. I said that if she did not write this review for me, as she said she would, I did not want to speak with her anymore. She did end up writing a review, but out of revenge to me for contacting the police on her and by the request of Steve (the "ripper off-er") Colletti, she wrote a good review about this horrible shop instead of a bad review.
She later changed her review from good to neutral. This apparently upset Steve (the "ripper off-er) Colletti and he had the review removed. She has now told me she is considering writing a bad review because of Steve (the "ripper off-er) Colletti's purely unprofessional behavior.
This is a direct quote from Steve (the "ripper off-er") Colletti's response in his Better Business Bureau statement. He is talking about me and my girlfriend at the time. Can you believe how unprofessional and unethical you would have to be to write something like this? Not only is it inappropriate, it is not true. I ended the relationship with her and I had to contact the police to have her stop contacting me. To me, it is just another nail in the coffin of Steve (the "ripper off-er") Colletti not checking his facts and not researching information properly, just like with my car.
To shed more light on the subject, my former girlfriend knows about the trouble I have had with Steve (the "ripper off-er") Colletti. One time, when we were still talking/texting, we were texting about how bad he was. She said "Steve just doesn't get it." I asked her if she would write a bad review about him for me and she said she would. A few days go by and she had not written the review. I asked her why. She said she did not want to get in the middle of this problem. I was upset because of how Steve (the "ripper off-er) Colletti had treated me and basically screwed me over and she knew it and was not willing to help me. I said that if she did not write this review for me, as she said she would, I did not want to speak with her anymore. She did end up writing a review, but out of revenge to me for contacting the police on her and by the request of Steve (the "ripper off-er") Colletti, she wrote a good review about this horrible shop instead of a bad review.
She later changed her review from good to neutral. This apparently upset Steve (the "ripper off-er) Colletti and he had the review removed. She has now told me she is considering writing a bad review because of Steve (the "ripper off-er) Colletti's purely unprofessional behavior.
Friday, April 25, 2014
The unnecessary new gauges Steve (the "ripper off-er") Colletti suggested (part 2)
.... continued
I did not complain about this though, it was earlier on before the multiple mistakes started piling up. What I decided to do is buy a new 4 cluster gauge panel that was made to be custom mounted in the dash on the passenger side. Not only did this gauge panel work for the new gauges, it would be in a secure mounted spot. It also accommodated 2 more gauges to monitor your vehicle. So I ordered the gauge panel and two more gauges. Since Steve (the "ripper off-er") Colletti had touted using mechanical gauges instead of electrical, I bought a mechanical fuel pressure gauge along with a turbo gauge. When he gets the gauges, he said they had a problem installing the mechanical fuel pressure gauge and that I should have bought an electrical fuel pressure gauge instead.
Steve (the "ripper off-er") Colletti did not want fuel coming into the vehicle for the fuel pressure gauge. The mechanical fuel gauge required some modifications to prevent fuel from going past the firewall. This was actually a good decision, but he never should have said mechanical gauges were better in the first place. Electrical gauges are actually far superior. I have a degree in Engineering Physics, so half of my classes were electrical engineering. Electrical gauges measure electrons and you essentially get an instant reading and also it is far more accurate than a mechanical gauge. Mechanical gauges typically rely on the expansion of mercury (for water temperature, anyway). The mercury has to expand and then this basically creates pressure which gives you a signal. It takes time for the heat of the water in the motor to expand the mercury and create pressure. It does not take long, but it takes much longer than readings from electrical gauges. The only advantage of a mechanical gauge is that you do not need power to run it.
So right now I have mechanical gauges in my car, when I never should have listened to his suggestion in the first place. Like I said earlier, I thought he was a professional and had good reasons for doing this. But as his mistakes kept piling up, I realized how unprofessional he was and I never should have listened to him or even brought my car here for that matter.
I did not complain about this though, it was earlier on before the multiple mistakes started piling up. What I decided to do is buy a new 4 cluster gauge panel that was made to be custom mounted in the dash on the passenger side. Not only did this gauge panel work for the new gauges, it would be in a secure mounted spot. It also accommodated 2 more gauges to monitor your vehicle. So I ordered the gauge panel and two more gauges. Since Steve (the "ripper off-er") Colletti had touted using mechanical gauges instead of electrical, I bought a mechanical fuel pressure gauge along with a turbo gauge. When he gets the gauges, he said they had a problem installing the mechanical fuel pressure gauge and that I should have bought an electrical fuel pressure gauge instead.
Steve (the "ripper off-er") Colletti did not want fuel coming into the vehicle for the fuel pressure gauge. The mechanical fuel gauge required some modifications to prevent fuel from going past the firewall. This was actually a good decision, but he never should have said mechanical gauges were better in the first place. Electrical gauges are actually far superior. I have a degree in Engineering Physics, so half of my classes were electrical engineering. Electrical gauges measure electrons and you essentially get an instant reading and also it is far more accurate than a mechanical gauge. Mechanical gauges typically rely on the expansion of mercury (for water temperature, anyway). The mercury has to expand and then this basically creates pressure which gives you a signal. It takes time for the heat of the water in the motor to expand the mercury and create pressure. It does not take long, but it takes much longer than readings from electrical gauges. The only advantage of a mechanical gauge is that you do not need power to run it.
So right now I have mechanical gauges in my car, when I never should have listened to his suggestion in the first place. Like I said earlier, I thought he was a professional and had good reasons for doing this. But as his mistakes kept piling up, I realized how unprofessional he was and I never should have listened to him or even brought my car here for that matter.
Thursday, April 24, 2014
The unnecessary new gauges Steve (the "ripper off-er") Colletti suggested (part 1)
I had two small gauges that were custom fit to my Grand National. One was a water temperature gauge, the other was an oil pressure gauge. Both were electrical. For some reason, I do not remember why, Steve (the "ripper off-er") Colletti suggested that he replace those gauges with larger gauges and have them be mechanical instead of electrical. Myself, I really saw no reason to do this, but he was supposed to be the professional and I assumed he had a good reason for doing this so I agreed with his suggestion. One of the reasons that he said mechanical was better, was because you did not need electricity to run the gauge. I could understand this point but it only takes a flip of a switch to use an electrical gauge.
When I see the new gauges installed, they are in a two cluster gauge panel and just sitting where my old gauges were with nothing but gravity and the wires to it holding it in place. It was not mounted and not custom fitted like the previous gauge cluster. I was completely appalled by the lack of concern in the manner it was just sitting there. I just could not believe this company would do something like that. Their motto is "we treat you and your car like family." I would not have put the gauges in this way. It looked completely amateur.
I don't even understand why I agreed to this, now that I look back. I suppose it is just that I was hoping everything would be ok and he was making the right decisions. Once again, looking back, I see now how this guy just scammed me in almost every way he could.
When I see the new gauges installed, they are in a two cluster gauge panel and just sitting where my old gauges were with nothing but gravity and the wires to it holding it in place. It was not mounted and not custom fitted like the previous gauge cluster. I was completely appalled by the lack of concern in the manner it was just sitting there. I just could not believe this company would do something like that. Their motto is "we treat you and your car like family." I would not have put the gauges in this way. It looked completely amateur.
I don't even understand why I agreed to this, now that I look back. I suppose it is just that I was hoping everything would be ok and he was making the right decisions. Once again, looking back, I see now how this guy just scammed me in almost every way he could.
Wednesday, April 23, 2014
Colletti Motorsports (the "ripper off-ers") and the customer that had to do his own research because they could not
Steve (the "ripper off-er") Colletti had called me in to talk to me about my car sometime around the beginning of February 2011 (The car was promised to be done at the beginning of March 2011). He showed me the crankshaft. He pointed out that the crankshaft was not like standard crankshafts. I saw what he was talking about and I had never seen one either. Even though I owned a Grand National, I was not aware that it has the type of crankshaft it does. I bought my Grand National while I was in the military and did not have much time to work on it myself and didn't know anyone else with a Grand National at that time. So my knowledge of these cars was limited. My father was a mechanic and taught me about cars. I am not an expert, just a hobbyist, but I know enough about cars to tell the crankshaft was definitely something different.
Steve (the "ripper off-er") Colletti explained that the way the crankshaft was, it would probably not hold up to the kind of stress that high horsepower would put on it. He had printed out an article where someone had replaced their Grand National's offset crankshaft with a standard one. This would require changing the firing order as well. I told Steve (the "ripper off-er") Colletti that I wanted to look into this matter of the crankshaft.
I did some research and found that the Buick Grand National's offset crankshaft has a fluid channel that gives the crankshaft added strength to make up for its offset design and holds up to quite a lot of stress. I told Steve (the "ripper off-er") Colletti what I had found out and told him to not change the crankshaft and firing order, but to rebuild it using the original crankshaft.
Once you change the unique motor of the Grand National, it is essentially not a Grand National anymore. My first instinct was to get my car out of there because I feared my car was not going to be done right (and it turned out to be true). But at the time, I gave him the benefit of the doubt and I remembered Millet's Engines rebuilt my motor in 3 weeks time and it lasted for 10 years. It would also be even more difficult now to ship the car to Florida to have KDK Performance rebuild it, instead of Colletti Motorsports (the "ripper off-ers"), since the motor was now out and tore apart.
In my opinion, you are a very poor mechanic and have a very bad business if your customer has to find out
information for you. As I said earlier though, I gave him the benefit of the doubt that he could still successfully rebuild my motor, but I was very nervous about it. And this is when I really started documenting everything that happened so if the car did "blow" up, I would have proof of everything. But all this proof I have saved obviously hasn't helped since Steve (the "ripper off-er") Colletti has not reimbursed me for his terrible work.
Steve (the "ripper off-er") Colletti explained that the way the crankshaft was, it would probably not hold up to the kind of stress that high horsepower would put on it. He had printed out an article where someone had replaced their Grand National's offset crankshaft with a standard one. This would require changing the firing order as well. I told Steve (the "ripper off-er") Colletti that I wanted to look into this matter of the crankshaft.
I did some research and found that the Buick Grand National's offset crankshaft has a fluid channel that gives the crankshaft added strength to make up for its offset design and holds up to quite a lot of stress. I told Steve (the "ripper off-er") Colletti what I had found out and told him to not change the crankshaft and firing order, but to rebuild it using the original crankshaft.
Once you change the unique motor of the Grand National, it is essentially not a Grand National anymore. My first instinct was to get my car out of there because I feared my car was not going to be done right (and it turned out to be true). But at the time, I gave him the benefit of the doubt and I remembered Millet's Engines rebuilt my motor in 3 weeks time and it lasted for 10 years. It would also be even more difficult now to ship the car to Florida to have KDK Performance rebuild it, instead of Colletti Motorsports (the "ripper off-ers"), since the motor was now out and tore apart.
In my opinion, you are a very poor mechanic and have a very bad business if your customer has to find out
information for you. As I said earlier though, I gave him the benefit of the doubt that he could still successfully rebuild my motor, but I was very nervous about it. And this is when I really started documenting everything that happened so if the car did "blow" up, I would have proof of everything. But all this proof I have saved obviously hasn't helped since Steve (the "ripper off-er") Colletti has not reimbursed me for his terrible work.
Tuesday, April 22, 2014
My third choice. The wrong choice. (Colletti Motosports)
The third choice was Colletti Motorsports. Obviously the wrong choice. I already wrote about this before but I will state some things once again. Steve had given me his word the car would be done around the beginning of March. They also had a dyno there and I thought they could really get some great horsepower out of it, which they didn't of course.
... On a side note, Millet's Engines (my second choice) bored out my motor 0.060 over in 1999. Steve Colletti had said in his Better Business Bureau response, that he had my engine bored out. This was either an outright lie he was hoping I would not catch, or he forgot and decided to write it anyway. He is either a liar in one circumstance or incompetent from not checking his facts in the other. Either way, it just adds to his continual bad behavior. In my BBB response, I had said Millet's had rebuilt the engine in approximately 2001. It was 1999, as you can see in the receipt I have previously posted. Steve (the "ripper off-er") Colletti also used the excuse of saying my engine was bored out and had to get special pistons as why my car took so long to be done. Millet's Engines had no problem getting pistons and completely rebuilding the engine in 3 weeks in 1999. ...
After getting my car back from Colletti Motorsports (the "ripper off-ers"), I took it straight to KDK Performance because I ended up not trusting the work from Colletti Motorsports (the "ripper off-ers") because of all the unprofessionalism I was encountering. KDK performance found the head gaskets were blown, the camshaft was flat, and the front camshaft bearing was bad. Steve (the "ripper off-er") Colletti refuses to acknowledge me.
... On a side note, Millet's Engines (my second choice) bored out my motor 0.060 over in 1999. Steve Colletti had said in his Better Business Bureau response, that he had my engine bored out. This was either an outright lie he was hoping I would not catch, or he forgot and decided to write it anyway. He is either a liar in one circumstance or incompetent from not checking his facts in the other. Either way, it just adds to his continual bad behavior. In my BBB response, I had said Millet's had rebuilt the engine in approximately 2001. It was 1999, as you can see in the receipt I have previously posted. Steve (the "ripper off-er") Colletti also used the excuse of saying my engine was bored out and had to get special pistons as why my car took so long to be done. Millet's Engines had no problem getting pistons and completely rebuilding the engine in 3 weeks in 1999. ...
After getting my car back from Colletti Motorsports (the "ripper off-ers"), I took it straight to KDK Performance because I ended up not trusting the work from Colletti Motorsports (the "ripper off-ers") because of all the unprofessionalism I was encountering. KDK performance found the head gaskets were blown, the camshaft was flat, and the front camshaft bearing was bad. Steve (the "ripper off-er") Colletti refuses to acknowledge me.
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